Shipping Policy

Thank you for choosing OurDreamscape! We're committed to delivering your Memory Capsule safely and promptly so you can start preserving your precious memories.

Delivery Time

Standard Shipping: 3-5 business days

Once your order is processed and shipped, you can expect your products to arrive within 3-5 business days. Please note that business days are Monday through Friday, excluding public holidays.

Processing Time

Orders are typically processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order has shipped.

Shipping Locations

We currently ship worldwide.

Shipping Costs

Shipping costs are calculated at checkout based on your location and will be displayed before you complete your purchase.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can monitor your delivery every step of the way.

Delivery Issues

If your Memory Capsule hasn't arrived within the expected timeframe, please contact us at [your email] and we'll help track down your order immediately.

International Orders

[If applicable] International orders may be subject to customs fees and import duties, which are the responsibility of the customer. Delivery times for international orders may vary.

Questions?

If you have any questions about shipping, please don't hesitate to reach out to our customer support team at info@ourdreamscape.com. We're here to help!

Note: You'll need to fill in:

• Your customer support email
• Specific shipping regions/countries
• Any international shipping details if applicable